Revenue growth and your customer journey
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Today's SaaS company goes through a customer journey with many incremental steps. Successful sales organizations are modeled to support this journey by collaborating seamlessly with their counterparts from Marketing, Product, Customer Success, and others.

The 6 phases of the Modern SaaS Customer Journey


Signing the initial contract is just a milestone along the SaaS customer journey. Working with Customer Success and other cross-functional partners, the Sales team ensures that the new customer is delivered what was promised and that irrefutable value is measured and evangelized with other stakeholders. Doing so can pave the path for future expansion, standartizing on one's solution/services, and transforming the customer's business for the better.

UpTempo Group works with customers at any / all of the twelve phases of the customer journey outlined above. Let's work together to fortify your existing efforts in any phase or to build a new process, program, or team from scratch.
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Phase One: Targeting, Awareness, and Engagement

UpTempo offers coaching to sales and sales development hires on prospecting and engagement to help fill the pipeline. We also help coordinate between Marketing and Sales to ensure cohesive workflows and campaign effectiveness along the way.
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Phase Three: Delivery, Value, and Executive Sponsorship

Once a contract is signed, UpTempo can work with the Sales and Customer Success teams to build value stories that resonate with customers. These elements of proof are then evangelized with critical stakeholders for future expansion.
Phase Two: Discovery, Consensus, and Selection

The management of sales cycles from discovery to consensus building among stakeholders to proof of concept and selection needs to be carefully honed during the early growth phases. UpTempo specializes in this area.
Phase Four: Expansion, Standardization, and Transformation

A considerable percentage of your growth will come from incumbent customers who want to expand and standardize your solution(s). Do you have a blueprint for leading them down that path? UpTempo can help.

Three options to fit your business:

Fractional sales leadership to help early-stage startups scale more quickly.

Fractional Leadership

  • We build & lead the sales team(s)
  • Hiring, mentorship, process & tech
  • Part-time until full-timer takes over
  • $XX,XXX / month (retainer + variable)

A seasoned fractional sales leader provides immediate impact, having built high-growth teams in the past. Establish the right sales culture from the beginning, while giving yourself  time to focus on other priorities.

Let's talk about leadership
Fractional sales is a helping hand across the Founder-Led Sales Gap

Fractional Direct Sales

  • We manage sales cycles directly
  • Strategy, sales, leads & revenue
  • Hiring & coaching as goals are met
  • $XX,XXX / month (retainer + variable)

Jumpstart your direct sales efforts with two 20+ year industry veterans who will follow best practices, manage enterprise sales cycles, and generate revenue while obtaining valuable market feedback along the way.

Let's talk about sales
Coaching and mentorship for startup founders, sales leaders, and individual contributors.

Specific Project(s)

  • Typically lasts 3-6 months
  • Training, cust interviews, playbook, etc
  • Statement of Work with timeline
  • $X,XXX / month (depends on scope)

UpTempo can launch an initiative, fortify a team, or market-test something to help you build your business. Following a discovery meeting, a detailed Statement of Work, cost structure and timeline are followed.

Let's talk about projects

UPTEMPO GROUP

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